{"id":313,"date":"2025-01-28T16:10:09","date_gmt":"2025-01-28T16:10:09","guid":{"rendered":"https:\/\/goauniquetravels.com\/?page_id=313"},"modified":"2025-01-28T16:10:09","modified_gmt":"2025-01-28T16:10:09","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/goauniquetravels.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n

Effective Date:<\/strong> [I01\/01\/2025]
At Unique tours & Travels<\/strong>, we strive to provide exceptional services to ensure our customers have a memorable experience. However, we understand that unforeseen circumstances may arise, and you may need to modify or cancel your bookings. This Refund Policy outlines the terms and conditions for refunds related to our services.<\/p>\n\n\n\n

\n\n\n\n

1. General Refund Policy<\/strong><\/h3>\n\n\n\n

Refunds are applicable only for eligible cancellations made in accordance with this policy. Refund requests must be submitted through our official communication channels, including email or phone.<\/p>\n\n\n\n

\n\n\n\n

2. Eligibility for Refunds<\/strong><\/h3>\n\n\n\n

You may be eligible for a refund under the following circumstances:<\/p>\n\n\n\n

    \n
  1. Cancellations Made in Advance<\/strong>: Refunds are available for cancellations made within the specified time frame before the service date. The cancellation policy varies depending on the type of service booked:\n
      \n
    • Airport Transfers<\/strong>: Full refund for cancellations made at least 24 hours before the scheduled pick-up time.<\/li>\n\n\n\n
    • Sightseeing Tours and Packages<\/strong>: Full refund for cancellations made at least 48 hours before the start of the tour.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
    • Service Issues<\/strong>: If we are unable to deliver the promised service due to unforeseen operational issues on our end, you may qualify for a full or partial refund.<\/li>\n\n\n\n
    • Force Majeure Events<\/strong>: In cases where services are disrupted due to natural disasters, government regulations, or other events beyond our control, refunds will be processed on a case-by-case basis.<\/li>\n<\/ol>\n\n\n\n
      \n\n\n\n

      3. Non-Refundable Cases<\/strong><\/h3>\n\n\n\n

      Refunds are not applicable under the following conditions:<\/p>\n\n\n\n

        \n
      • Cancellations made outside the eligible time frame specified in Section 2.<\/li>\n\n\n\n
      • Failure to show up at the designated time or location without prior notice.<\/li>\n\n\n\n
      • Any partial usage of services (e.g., using a portion of a package and requesting a refund for unused components).<\/li>\n\n\n\n
      • Services booked under promotional offers or discounted rates (unless specified otherwise).<\/li>\n<\/ul>\n\n\n\n
        \n\n\n\n

        4. Refund Process<\/strong><\/h3>\n\n\n\n

        To request a refund, please follow these steps:<\/p>\n\n\n\n

          \n
        1. Contact Us<\/strong>: Reach out to us via email or phone with your booking details and the reason for cancellation.<\/li>\n\n\n\n
        2. Verification<\/strong>: Our team will verify your request and assess its eligibility based on the terms outlined in this policy.<\/li>\n\n\n\n
        3. Processing Time<\/strong>: Approved refunds will be processed within 7-10 business days. The amount will be credited to the original payment method used at the time of booking.<\/li>\n<\/ol>\n\n\n\n
          \n\n\n\n

          5. Amendments or Rescheduling<\/strong><\/h3>\n\n\n\n

          If you wish to amend or reschedule your booking instead of canceling, please contact us at least 24-48 hours before the scheduled service. We will do our best to accommodate your request, subject to availability.<\/p>\n\n\n\n

          \n\n\n\n

          6. Contact Us<\/strong><\/h3>\n\n\n\n

          If you have any questions or concerns regarding this Refund Policy, please feel free to contact us:<\/p>\n\n\n\n

          Goa Unique Travels<\/strong>
          Email: worldunique@hotmail.com
          Phone: 9923655659\/9011552922
          Address: 407\/1,Sim Waddo Arpora Bardez Goa<\/p>\n\n\n\n

          \n\n\n\n

          We thank you for choosing Unique Tours & Travels<\/strong> and appreciate your understanding of our policies. Our goal is to ensure your experience with us remains smooth and satisfying.<\/p>\n","protected":false},"excerpt":{"rendered":"

          Effective Date: [I01\/01\/2025]At Unique tours & Travels, we strive to provide exceptional services to ensure our customers have a memorable experience. However, we understand that unforeseen circumstances may arise, and you may need to modify or cancel your bookings. This Refund Policy outlines the terms and conditions for refunds related to our services. 1. General […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"saved_in_kubio":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-313","page","type-page","status-publish","hentry"],"aioseo_notices":[],"kubio_ai_page_context":{"short_desc":"","purpose":"general"},"_links":{"self":[{"href":"https:\/\/goauniquetravels.com\/index.php\/wp-json\/wp\/v2\/pages\/313","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/goauniquetravels.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/goauniquetravels.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/goauniquetravels.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/goauniquetravels.com\/index.php\/wp-json\/wp\/v2\/comments?post=313"}],"version-history":[{"count":1,"href":"https:\/\/goauniquetravels.com\/index.php\/wp-json\/wp\/v2\/pages\/313\/revisions"}],"predecessor-version":[{"id":314,"href":"https:\/\/goauniquetravels.com\/index.php\/wp-json\/wp\/v2\/pages\/313\/revisions\/314"}],"wp:attachment":[{"href":"https:\/\/goauniquetravels.com\/index.php\/wp-json\/wp\/v2\/media?parent=313"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}